Privacy Policy

The Pilates Playroom is part of The Pilates Workshop LTD. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What type of cookies do we use?
  • How to manage your cookies.
  • Privacy Policies of other websites.
  • Changes to our privacy policy.
  • How to contact us.
  • How to contact the appropriate authorities.

What data do we collect?

The Pilates Playroom collects the following data:
  • Personal identification information (Name, email address, phone number, etc.)
  • Through our third party booking system, Mindbody Online, your payment information is stored and processed.

How do we collect your data?

You directly provide The Pilates Playroom with most of the data we collect. We collect data and process data when you:
  • Subscribe to our newsletter.
  • Register online, book a class, lesson or workshop or place an order for any of our products or services.
  • Use or view our website via your browser’s cookies.
The Pilates Playroom may also receive your data indirectly from the following sources:
  • By using the Mindbody Online mobile app, Mindbody Express, you will be providing your personal details. These details become immediately to The Pilates Playroom and are stored and used in the same way.

How will we use your data?

The Pilates Playroom collects your data so that we can:
  • Book you for classes, lessons, workshops and other services.
  • Process your order and manage your account.
  • Email you with booking confirmations, reminders, account updates and other information relevant to providing our services and good.
  • Email you with special offers on services and products we think you might like.
The Pilates Playroom will share your data with our partners for the functionality of our booking and marketing systems. These partners are:
  • Mindbody Payments
  • Mailchimp
The Pilates Playroom does not sell or share your data with any other partners for the purposes of marketing.
When The Pilates Playroom processes your order or creates a booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

The Pilates Playroom is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

The Pilates Playroom uses third party booking software provided by Mindbody Online. Mindbody Online stores your personal data in servers and backup servers located in the United States. Mindbody has Privacy Shield certification which complies with GDPR regulations related to transferring data outside of the EU.

The Pilates Playroom will keep your personal data for 10 years. Once this time period has expired, we will delete your data by removing your profile from the MBO booking system.

Marketing

The Pilates Playroom would like send you information about products and services of ours that we think you might like. We do not share your data with marketing partners.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop The Pilates Playroom from contacting you for marketing purposes or giving your data to other members of The Pilates Playroom.

If you no longer wish to be contacted for marketing purposes, please click here to update your profile. 

What are your data protection rights?

The Pilates Playroom would like to make sure you are fully aware of all of your data protection rights. Ever user is entitled to the following:

The right to access – You have the right to request The Pilates Playroom for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Pilates Playroom correct any information you believe is inaccurate. You also have the right to request The Pilates Playroom to complete information you believe is incomplete.

The right to erasure – You have the right to request that The Pilates Playroom erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Pilates Playroom restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Pilates Playroom’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Pilates Playroom transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: thepilatesplayroom@gmail.com
Call us at: +353851793776
– Or write to us:
The Pilates Playroom
6B Kingston Hall, Kingston Rd
Knocknacarra, Galway
H91 A4XD

What are cookies?

Cookies are text files placed on you computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit aboutcookies.org.

How do we use cookies?

The Pilates Playroom uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Remembering your login details for faster sign in
Understanding how you use our website
Saving your preferences
Providing you information in the appropriate time zone

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality – The Pilates Playroom uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
The Pilates Playroom does not use advertising cookies.

How to manage cookies.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites.

The Pilates Playroom website contains links to other websites. Our privacy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy.

The Pilates Playroom keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31 December 2020.

How to contact us.

If you have any questions about The Pilates Playroom’s privacy policy, the data we hold on you, or you would like to exercise on of your data protection rights, please do not hesitate to contact us.

Email us at: thepilatesplayroom@gmail.com
Call us on: +353851793776
Or write to us at: The Pilates Playroom
6B Kingston Hall, Kingston Rd
Knocknacarra, Galway
H91 A4XD

How to contact the appropriate authority.

Should you wish to report a complaint or if you feel that The Pilates Playroom has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: info@oic.ie
Adress: 6 Earlsfort Terrace
Dublin 2
D02 W773